Optuno (n.): The opportunity for every business to have a custom website and full-service digital marketing agency, without a big business budget.

D.B.O. stands for "Done By Optuno"

At Optuno, everything is 100% D.B.O. This means you don't need to handle anything! Simply send us your content and images, and we take care of the rest.

And don't worry if you don't have content and images. We can write your content for you and have a stock photo library where we can help you find images relevant to your services and industry.

Should you decide to make updates on your own, you'll find our website tools very easy to use. It's a win-win situation any way you look at it.

Optuno's cancellation policies vary depending on your chosen pricing plan.

Business Starter and Business Accelerator Plans:

These plans are all month-to-month with no contracts and no commitment. You can cancel at any time without penalties according to our money back guarantee:

• Cancellation is submitted in writing within 15 days of registration
• No revisions, changes, or edits were requested to the draft
• The guarantee is void if the draft was accepted and revisions requested

Single-Page Website, Professional Website, E-commerce Website, and Unlimited Website plans:

Monthly Payment Plan (Month-to-Month): Cancel without penalties with 15 days' notice.

Monthly with 6-Month Commitment: If canceling before your 6-month commitment ends, you'll be charged for the remaining months. After the commitment, 30 days' notice is required.

Annual Payment Plan: Cancellations within the first 15 days are eligible for a refund. After that, a $250 cancellation fee applies if requesting a refund before renewal. Reminder e-mails are sent before auto-renewal.

First 30 Days: $250 cancellation fee for any plan canceled within the first month.

Money Back Guarantee

Upon receiving your initial website draft, you can cancel and receive a refund if:

• Cancellation is submitted in writing within 15 days of registration
• No revisions, changes, or edits were requested to the draft
• The guarantee is void if the draft was accepted and revisions requested

Clear cancellation terms allow you to make an informed decision about partnering with Optuno.

If you decide to cancel your website services but want to keep your domain name that came with your plan, we can help you transfer it to a new registrar for just $35. This way, you're never stuck with Optuno, and you can continue to use your domain name without any hassle.

Optuno will set up an account on your behalf with the domain name registration provider using the contact information you've provided to us. This process will transfer the domain name from Optuno’s account to your new account.

After confirming the transfer and receiving payment, Optuno will give you the login details for your new domain registration account. You will be the official contact and owner of the domain registration account. Since the domain name will no longer be under Optuno's control, all future renewals and responsibilities related to domain registration will be your responsibility.

Optuno allows you to take your website with you if you decide to cancel, under the following conditions:

Optuno will provide you with a static version of your website, including copies of your videos and photos. This gives you a snapshot of your site that you can host elsewhere. However, all the dynamic features provided by Optuno, such as your FICMS™ license, plugins, and e-commerce tools, will no longer be available.

The costs are as follows:

• UNLIMITED PLAN, E-COMMERCE (Basic & Enterprise), BUSINESS STARTER & BUSINESS ACCELERATOR PLAN WEBSITES
  • Within the first year of continuous hosting and maintenance - $2,500
  • After 1 full year of continuous hosting and maintenance - $1,500
  • After 2 full years of continuous hosting and maintenance - $0
• PROFESSIONAL PLAN WEBSITES
  • Within the first year of continuous hosting and maintenance - $1,500
  • After 1 full year of continuous hosting and maintenance - $750
  • After 2 full years of continuous hosting and maintenance - $0

You will be allowed to have a web developer transfer your site to a new hosting provider, maintain it, and make any desired changes.

While you'll lose access to Optuno's proprietary tools, this option allows you to take your website content with you after cancellation.

We accept all major credit cards including Visa, Master Card, American Express & Discover.

Money Back Guarantee

Upon receiving the first draft of your website, if you decide not to move forward with Optuno for any reason, you can cancel and receive a refund under these conditions:

• Cancellation must be submitted in writing within 15 days of registration
• Without having requested any revisions, changes, or edits to the draft (code, design, content, graphics, etc.)
• The guarantee is void if the draft was accepted and revisions were requested

Refund Restrictions:

• No refunds once revisions have been requested
• Refunds must be requested within 15 calendar days of signing up
• Domain registration fees are non-refundable
• No refunds for express service clients
• Cancellation and refund requests must be in writing
• No refunds for updates, marketing services, plugins, and add-ons
  
  

See Terms & Conditions for additional details.

There are many ways to sell products and services through your website. We'll help you understand your needs and find the best solution to move forward.

Selling products can be done through simple payment processor buttons or full e-commerce shopping carts. Standard e-commerce tools can be included as an add-on service with your website plan or digital marketing package.

While some limitations may exist, your dedicated support team will be happy to discuss the options and recommend the right approach for your business.

From simple payment buttons to robust online stores, we'll ensure your website is equipped to drive sales effectively.

Information About Your Business

To help us create the best possible website and digital marketing plan for your business, it would be helpful to have the following information ready:

• Corporate identity and brand culture
• Company history and organization size
• Products and services offered
• General marketing, advertising, and PR efforts
• Digital marketing activities (social media, SEO, PPC, etc.)

Providing these details upfront will expedite moving your website project into the design and development phase. However, don't worry if you don't have all this information ready. Optuno will work with whatever you have and make it work by helping create new content and providing images if needed.

The more information you can provide, the better we can customize your website and marketing strategy to your unique business needs.

Optuno is a full-service web design & digital marketing agency.

The more input we get from you, the better we can make your website look and feel just the way you want it.

In the end, it's your website, and we want it to match your vision perfectly.

100% D.B.O.... Done by Optuno!

Our teamwork ensures your new professional website represents your brand and business goals.

Absolutely!

Providing these materials will make the design and development process much faster.

Optuno will use these materials, and any more you provide, to keep your new website consistent with your current brand image that your customers already recognize and remember.

Having your branding assets ready will ensure a seamless transition to your new professional website.