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Frequently Asked
Questions
Browse or Search to find answers to your most frequently asked questions.
User Manuals &
How-To-Videos
Access everything you need to know about FICMS to become an Optuno website master.
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Sales
For sales inquiries, please give us a call to 1-888-678-8662 or e-mail us at [email protected]
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Customer Support
For support inquiries, please open a ticket or e-mail us at [email protected]
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General Communication
For general questions, including partnership opportunities & licensing information email us at [email protected]
Common Questions
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What information should I have ready before signing up?
Information About Your Business
To help us create the best possible website and digital marketing plan for your business, it would be helpful to have the following information ready:
- Corporate identity and brand culture
- Company history and organization size
- Products and services offered
- General marketing, advertising, and PR efforts
- Digital marketing activities (social media, SEO, PPC, etc.)
Providing these details upfront will expedite moving your website project into the design and development phase. However, don't worry if you don't have all this information ready. Optuno will work with whatever you have and make it work by helping create new content and providing images if needed.
The more information you can provide, the better we can customize your website and marketing strategy to your unique business needs.
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How much input do I have in the design process?
Optuno is a full-service web design & digital marketing agency.
The more input we get from you, the better we can make your website look and feel just the way you want it.
In the end, it's your website, and we want it to match your vision perfectly.
100% D.B.O.... Done by Optuno!
Our teamwork ensures your new professional website represents your brand and business goals.
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Can you use my existing logo, brochure and other materials for my website?
Absolutely!
Providing these materials will make the design and development process much faster.
Optuno will use these materials, and any more you provide, to keep your new website consistent with your current brand image that your customers already recognize and remember.
Having your branding assets ready will ensure a seamless transition to your new professional website.
